User-Friendly Policies
Guarantee: We stand 100% behind everything we sell you. If you are not satisfied, for any reason, let us know. If we cannot satisfy you, we will accept back all items sold to you (except custom-made-to-order items) and give you a 100% store credit or refund.
Minimum Order
There is no minimum order, no minimum invoice. We'll help you on any size order.
Integrated Ordering, Real-Time Inventory and day-definite shipping: Our ERP system is designed to give you accurate stock conditions, lead times for back orders, and online updates on shipping status — all in real-time.
Shipping and Delivery
Most orders are shipped the same day the order is received, except in the rare instance that we are out of stock, or when an item is to be custom-made. We ship UPS only domestically. We use UPS, FedEx and DHL for international shipments. Large items or quantity orders may ship by truck.
Easy Ordering
Go online to www.gympart.com for secure online ordering.
Custom Cables
Order online at www.gympart.com, or
Make copy of order form, and fill out your order.
Fax it to us at 310-410-4220, or email it to cables@gympart.com.
For assistance ordering, call us at 1-800-GYMPART (496-7278).
Easy Returns Policy
If you order the wrong part or we err in shipment, you can return the order within 30 days of purchase and pay no restocking charge. This "no fault return" policy demonstrates our commitment to service.
Customer pays freight both ways for parts returned due to customer error.
Any change or alterations of parts voids the warranty.
Returns apply only to standard stock National Gym Supply inventory items.
How to return an order
Call us at 800-496-7278 for a Return Authorization Number.
Carefully package up the parts to avoid damage during return and arrange for shipping. (No refunds for damaged parts.)
Be sure the parts arrive within 30 days of the date of the invoice for no restocking fee.
Custom Orders: Items custom-made to your exact specifications require a 50% deposit with order and are not returnable.
Our Prices
Prices are subject to change without notice. Please confirm prices before ordering.
Terms
We accept Visa, MasterCard, American Express or Discover. Net terms may be established a the sole discretion of National Gym Supply. To request Net 30 terms, contact us and request our credit application. C.O.D. is also available in some cases of orders less than $1,000..
Past due accounts
A finance charge of 1 1/2% per month will be computed and added to all past due accounts. Annual percentage rate is 18% but in no event higher than the maximum allowed by law.
Order pick-up
Pick up will call orders at: National Gym Supply, 5500 W. 83rd St, Los Angeles, CA 90045
Monday through Friday, 8:00 a.m. to 4:00 p.m.
Directions
From the North, take the 405 Freeway South, exit at Florence Ave/Manchester Blvd. Merge onto La Cienega Blvd. Turn right onto W 83rd St.
From the South, take the 405 Freeway North, exit at Manchester Blvd/CA-42. Merge onto S. Ash Ave. Turn left onto W Manchester Blvd. Turn right on Hindry Ave. Turn left onto W 83rd St.
Contact Us
Phone: 1-800-GYMPART (1-800-496-7278)
International Customers: 310-410-4200
Fax: 310-410-4220
E-mail: sales@gympart.com
Online: www.gympart.com
Mailing and Shipping Address: 5500 West 83rd St, Los Angeles, CA 90045
Important Note to Purchaser: All statements, technical information, and recommendations contained herein are based on information we believe to be reliable, but the accuracy or completeness thereof is not guaranteed, and the following is made in lieu of all warranties, expressed or implied:
Seller's and manufacturer's only obligations shall be to replace such quantities of the product proved to be defective. Neither seller nor manufacturer shall be liable for any injury, loss, or damage, direct or consequential, arising out of the use or inability to use, the product. Before using, the user shall determine the suitability of the product for his/her intended use, and user assumes all risk and liability whatsoever in connection therewith. Prices subject to change.
No statement or recommendation contained herein shall have any force or effect, unless in an agreement signed by officers of both user and seller.
Sales and Use Tax
Customers purchasing from NGS and shipping to California may have additional tax requirements. Sales tax is added to all invoices shipped within California unless the buyer has a valid California State Re-sale Certificate.
Amendments/Applicable Law
These terms and conditions may be amended at any time by National Gym Supply, Inc. The laws of the State of California shall govern these Terms and Conditions.
TERMS AND CONDITIONS OF USE
1993 - 2017 National Gym Supply, Inc. All Rights Reserved.
Trademarks appearing at the Site may be owned and/or registered by parties other than gympart.com. No representation contained at the Site should be construed to authorize the reproduction, retransmission or other use of the trademarks of gympart.com or other parties.
National Gym Supply will enforce its intellectual property rights to the full extent of the law.
All orders submitted to gympart.com via electronic mail are subject to approval by National Gym Supply.
National Gym Supply uses reasonable efforts to include accurate and up-to-date information on the Site, but does not warrant that it is free of errors or omissions. Because of continuing improvements, actual products may differ slightly from photo. Photograph images may have been retouched. National Gym Supply will not be liable for any damages to the end-user, whether direct, consequential or incidental, arising from the end-user's use of, or reliance upon, material presented at the Site. National Gym Supply will not be liable for any damages to, or viruses that may infect, your computer or related equipment as the result of your access to, use of, or downloading material from, the Site. National Gym Supply is not responsible for the contents of any off-site pages or any other sites linked to the Site.
All communications received by gympart.com via electronic mail or otherwise, including letters, questions and comments, may be posted at the Site or otherwise published by gympart.com. Such communications may be edited for length and clarity.
Certain links on the gympart.com site will allow you to leave the gympart.com site. These linked sites are not produced by National Gym Supply and National Gym Supply is not responsible for the content or material of any linked site or any link contained in a linked site, or any changes or updates to such sites. These linked sites are included by National Gym Supply as a service to its customers, and the links do not necessarily imply endorsement by National Gym Supply.
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